I initially hired Your Duct Guy to clean the dryer vent for a townhome I had recently purchased. Levin did an excellent job and gave me advice on maintaining my furnace (without being pushy). I welcomed his advice and had him look at the furnace. Since he did such a nice job with the dryer, I hired him to clean the furnace and also do air duct and vent cleaning.
Levin always worked with me to find a time that was good for both of us. When he could not make a job because he was ill, he offered to send someone else. However, I decided to wait until Levin was able to perform the service since I liked his work cleaning the dryer vent. When the weather suddenly turned cold and I was concerned about the furnace not working well, Levin was able to work on the furnace that day due to a cancellation.
Levin was always on time, calling me to let me know he was on his way. He was professional, got the job done, and always cleaned up after the job. He was also willing to help me and gave me information about other Your Duct Guy services that were available. I do not like pushy sales people and I appreciated him giving me information without trying to strong arm me into having something done. That is one of the reasons (in addition to good work) why I continued to use Your Duct Guy and Levin.
Based on my experience with Levin’s work, I would definitely recommend Your Duct Guy and plan to use their services again in the future.
Robin Stephens, Cinaminson , NJ
Nahum deep-cleaned all the ducts in a very dirty system. He cleaned a furnace which was so old and dysfunctional that we could not restart it. He contacted Turtle Tech on our behalf to request advanced repair or replacement.
Nahum carries all the equipment he needs in a well-packed car trunk. I was accustomed to seeing bulky equipment in vent cleaning projects, but he did a better job with the smaller equipment which did not take up a lot of space in the house.
When he showed me how dirty the ducts were, I knew we really needed his services!
After the duct cleaning, he cleaned the inside of our very old and outdated furnace. He was not able to get it to restart. He worked until 9 PM trying to get it to work, going out to a hardware store to get some parts. He was very clearly upset by this failure and apologized many times. I told him the truth - the furnace has been on its last legs for a long while and I knew that the failure to restart was not his fault or caused by the cleaning.
Before he left the house, he promised to contact Turtle Tech (Angie's List) to help. He called several times to make sure we had met with Turtle Tech. He voided the fees for the cleaning and offered to bring us space heaters if we got cold.
Turtle Tech inspected the old furnace and recommended replacement. Nahum came by the house to see how we were doing and I requested an ultraviolet light system to be added to the replacement furnace. Nahum came by the house on the 27th, when the furnace was being installed to check on the progress of the job. He will be back to install the ultraviolet light system when it is delivered.
Nahum is such a conscientious worker and so dedicated to excellent service that I (buyer) found myself in the unusual position of trying to calm him (service provider) after the furnace couldn't be started. Cancelling the fees for the cleaning, and offering space heaters showed an unusually high level of personal responsibility. I ended up grateful for his help and the referral to Turtle Tech, and feeling rueful that our old furnace had put him through all the drama.
Catherine Toia & Amanda Brush , Willow Grove, PA
We had some construction done to our home and we were over due to get the ducts and heater cleaned. We are so happy that we chose "Your Duct Guy". From the first time we met Levin to get an estimate he was professional and knowledgeable. When he came today, he immediately went to work and we were impressed at how hard he worked. We will difinitely recommend this company to family and friends. Thank you Levin.
Ann Dempster, Philadelphia, PA
I have been extremely impressed with Your Duct Guy. In a highly specialized Air Duct industry, they seized quickly on the issues in my home and put together a comprehensive plan to help me fix my duct work and furnace problem that is very old. Their high-energy and analytical skills allowed them to present to us a completely different way of looking at Air Duct cleaning services .We are very pleased with their results!
Linda K, Philadelphia, PA
I've worked with many, many Air Duct Cleaners in the past, and I would rank Your Duct Guy
as one of the most honest and professional technicians with whom I've used. Nahum and Raimundo effectively challenged our thinking, helped us better understand our problems with our air duct cleaning performance, and always ensured to keep the consumer top of mind. nice to have this guys at my home today, thanks
Sandra De Rosa, Doylestown, PA
I would like to tell everyone out their that I had your duct guy came out to my house tonight to fix a dryer vent. Well when I tell you the guy was EARLY and SO PROFESSIONAL it was so nice to be greeted the way I was greeted also he showed me EXACTLY what the problem was gave me a price OH and by the way beat everyone Else's price by 55% yes that is right 55% showed me when it was done working GREAT and I mean GREAT I will use this guy or company for whatever I need done people I am telling you this GUY WAS In Creatable I am so happy and guess what my WIFE is HAPPIER than me you know what that means a happy wife a happy life trust me and call them.
Steve O. , NE Philadelphia, PA
I just wanted to send a note to say that I am continually impressed by the excellent service that Your Duct Guy provided to me and my family. The few times I have requested Air Duct Cleaners from the phone book and from the internet it has not been so fast and efficient like Your Duct Guy. It makes a pleasant change to deal with a company that takes pride in providing a first class service. I have no problems at all recommending your company. Keep up the good work and thanks for all your help so far.
Jennifer Weston, Villanova, PA
I would like to express my gratitude for the excellent service I have received this morning from Your Duct Guy. I had requested a furnace cleaning and a duct work inspection and this guy did an excellent job for us . Thanks very much for this excellent and professional service.
Pearl D, Philadelphia, PA
I was very happy to meet Nahum from Your Duct Guy. For more than 10 years I was trying to have my Air Ducts cleaned but I just didn't have time for it, Nahum is a very honest person and he did a beautiful job at my house, more than it, he also gave me recommendations for future services that I will may need down in the road, I will pass his name to my friends and family and for sure I will have him came back to help me with my extras needs. Thanks Nahum from Your Duct Guy.
Lilian Smith, Ardmore, PA
I purchased a Deal for a $59.00 Dryer Vent Cleaning. As part of the service he looked at the furnace and ensured that the dryer upon reconnection was functioning properly. The technician, Levin, was very prompt, curtious, and knowledgable. He was very consious about leaving my home and the area cleanner than when he arrived. I found that he was able to work and talk sociably to me as he was conducting his work and inspections. He did share with me other services that his company offered and explained the pros and cons of having additonal cleaning of my vent and furnace. As well as reviewed the timing of my current maintenance programs. He offered contact information and stated that if I had any questions or concerns do not hesitate but call for answers. I would higher this company again since they were so thorough and wanted to make sure everything was perfect.
Heather McClintock-Racz, Downington PA
I always was very sceptical to bring an air duct cleaning company to my house, i saw very bad scams videos about the famous Bait & Switch tactics they are using to try to upsell you things you dont really need, i own a 4500 sq.ft house and i decide to call Your Duct Guy to give it a try. i was amazed by the professionalism this guy Nahum have, he did an amazing job, very hard working person, i was need to pay a litlle extra money because i did have some issues with my furnace but i paid for it and i didnt have complaints at all, this guy deserve a chance in our community, he is one of the best professionals i've ever seen...thank Nahum, it was nice to meet you.
David, Philadelphia, PA
The service was outstanding. I would use him again in a heart beat. Also I was surprised at how much lent was in our dryer vent. He cleaned everything, inside the vent and swept up the patio and bagged the lent. Also he vacuumed the back of the dryer and the floor which had an accumulation of 12 years dust. He was running a little late and called at least an hour before his appointed time to inform me. He was friendly and professional. Every time he entered the house he put on little booties to keep our floors clean. I could not be more pleased.
Robert Ridout, Kennet Square, PA
Performing a Perfect Cleaning is our No.1 Priority.
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From Air Duct Cleaning, to the Entire House Cleaning.
From HVAC Repair to a Complete New Installation.
From a Dryer Vent Cleaning to a Complete Dryer Duct Installation.
From Sealing the Ducts to a Complete New Duct Work.
From No Duct, No HVAC House to All New Duct and HVAC Equipment.
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